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Unexpected Autodiscover behavior when you have registry settings under the \Autodiscover key

During a migration from an Onpremise Exchange to O365 i encountered the issue that Outlook would ask for the credentials from O365. Because the mailbox was still on the Onpremise Exchange Outlook could not find a mailbox.

To resolve this we need to run the following Powershell:

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Set-ItemProperty -Path HKCU:\Software\Microsoft\Office\16.0\Outlook\AutoDiscover -Name ExcludeExplicitO365Endpoint -Value 1 -Type DWORD Force
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Set-ItemProperty -Path HKCU:\Software\Policies\Microsoft\Office\16.0\Outlook\AutoDiscover -Name ExcludeExplicitO365Endpoint -Value 1 -Type DWORD Force

After this you need to close Outlook and open it again, sometimes it can take a few minutes.

This post is licensed under CC BY 4.0 by the author.